Shopping Carts Overview

Overview

Beginning in Oracle CPQ 22B, CPQ no longer supports shopping cart feature for Legacy Configuration UI. For more information, refer to Deprecation Announcements.

This topic defines the Shopping Cart functionality for sites on Oracle CPQ 22B or later.

If your site is on Oracle CPQ 22A or prior, refer to the Shopping Carts Overview (Oracle CPQ 22A and Prior) topic.

The Shopping Cart is an e-commerce feature designed to allow users to search for items or configure items and add them to a cart and stay on the same page. This allows users to create a quote with multiple configured items. The shopping cart displays all of your parts and configured items, as well as mandatory and recommended items, descriptions, product prices and a cart total. Users can clear their cart and start over or hide the cart from view until they are satisfied with their selections. When users click Check Out, a Commerce Process will be invoked.

When a sales user clicks Add to Cart, the current Configuration items are added to the shopping cart and a banner appears at the top of the JET Configuration UI. The sales user can click the shopping cart icon or click on View in the shopping cart banner to see the shopping cart items.

View Shopping Cart

The shopping cart provides a preview of the items and the total amount added to the quote while staying in Configuration. Inside the shopping cart dialog, the sales user can perform the following tasks:

Click the Delete icons to remove items from the shopping cart.
Click Clear Cart to remove all items from the shopping cart.
Click Hide to return to the Configuration UI or close the Shopping Cart window.
Click Check Out to add the shopping cart items to a new quote, and then transition to Commerce.

User-Side UI

All user-side pages will be affected if the shopping cart functionality is turned on by the FullAccess user. Enabling the Shopping Cart will allow the user to create a quote from their cart, regardless of where they are in the application. All user-side pages will have the "View Cart" navigation link available and is available on all Configuration Flows.

Shopping Cart dialog

Note: The shopping cart behavior and options are defined by your administrator.

Shopping Cart Functions

The View Cart panel displays the current cart items. This panel is a floating, inline panel which is shown whenever a users clicks the Add to Cart or View Cart link.

Shopping Cart Functions

#	What Is It?	What Does It Do?
1	Cart Total	Displays the total value of the items in the cart. This is a simple sum and cannot be edited.
2	Expand / Collapse Icon	Expand or Collapse to show/hide all recommended and mandatory items.
3	Quantity	Displays the quantity of each item and ultimately will set the quantity of each line item in commerce. Beginning in Oracle CPQ 22B, users can no longer edit the quantity of shopping cart items. After they check out, they can update the quantity in the Transaction UI.
4	Description	Displays the model name and/or part number for the item.
5	Price	Price of the part(s) or configured model.
6	Delete Icon	Removes selected items from the cart.
7	Clear Cart	Removes all items from the cart.
8	Hide Cart	Select to hide the View Cart panel. It can be viewed again by clicking the View Cart link or when a user adds additional items to the cart.
9	Checkout	Click to run a Commerce Process invocation rule that will create and add line items to a transaction. There must be at least one item in the cart.

Notes

When more than one process has a shopping cart enabled and the user adds items to all the active shopping carts, the UI may display an incorrect shopping cart while attempting to add items to an existing quote. To avoid this, the user should open the relevant shopping cart and check out items from the shopping cart to the existing quote.
Cart items only exist for the duration of the browser session.

Shopping Carts Overview

Overview

User-Side UI

Notes

Related Topics