eCommerce Interaction Metrics REST API
Overview
This section describes the eCommerce Interaction Metrics REST API, which is available for REST version 6 or later by all Host Company Full Access users. The REST response returns data for all interactions performed between the start and end dates passed in the request. If a start and end date are not included in the request, all records are returned.
Each time an eCommerce partner (e.g. CX Commerce) loads CPQ configuration in an iFrame, it will count as an interaction. This will occur for the following situations:
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A configuration punch-in URL contains the "_from_partner" parameter set to "true"
Note: This is the same parameter that's required to have the integration action (i.e. Add to Cart) button display on the Configuration UI.
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A reconfigure URL that contains "/commerce/new_equipment/products/external_reconfig.jsp", which is used for integrations.
If an eCommerce partner renders their own UI by making calls to our Configuration REST APIs, rather than loading our UI directly through the iFrame, eCommerce Interaction Metrics will count interactions from the configure and reconfigure REST API calls for the following situations:
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A "_configure" action REST API call contains the "fromPartner" parameter set to "true" in the request body.
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Any "_reconfigureClient" action REST API calls.
Administration
Access the eCommerce Interaction Metrics REST API from the Interface Catalog