Oracle E-Business Suite Integration
Overview
Oracle CPQ can be integrated with the following Oracle E-Business Suite (EBS) applications to streamline the quoting and order creation process:
- EBS Customer Data Management (CDM)
- EBS Order Management
- EBS Inventory On Hand Balance (optional)
- EBS Material Reservation (optional)
- EBS BOM Reference Integration
The EBS Customer and EBS Order Management integrations have multiple inter-dependencies, so both integrations must be implemented with Oracle CPQ in order to use functionality from either integration.
Integrations with EBS Inventory On Hand Balance and EBS Material Reservation are optional add-ons to existing integrations with EBS Customer and EBS Order Management, and do not function if they are the only EBS applications integrated with CPQ.
EBS Customer Data Management (CDM)
Integration with EBS CDM allows Oracle CPQ sales users to invoke actions to retrieve customer data from EBS CDM and add it to a Transaction, eliminating manual entry and ensuring accuracy. Error messages can be displayed when a sales user enters a company name that does not exist in EBS CDM.
For more information refer to: CPQ-EBS Customer Data Management Integration Implementation Guide
EBS Order Management
Integration with EBS Order Management allows Oracle CPQ sales users to create, update, and cancel orders in EBS Order Management from within an Oracle CPQ Transaction. After relevant products have been added to a Transaction and approvals have been obtained, the Oracle CPQ sales user can invoke Create Order, Update Order, Cancel Order, and Cancel Line (to cancel only certain line items on an existing order) to perform operations in EBS Order Management as needed.
For more information refer to: CPQ-EBS Order Management Integration Implementation Guide
EBS Inventory On Hand Balance
Integration with Inventory On Hand Balance allows Oracle CPQ sales users to check the availability of line items for simple products before an order is created. The Query Quantity action is used to check the inventory/availability of line items as stored in Inventory On Hand Balance. Validation rules can be created to prevent order creation based on inventory. Additionally, Inventory On Hand Balance can be checked upon update operations in CPQ, so that current inventory statuses are automatically sent to Oracle CPQ if line items are added or updated on a Transaction.
For more information refer to: CPQ-EBS Inventory On Hand Balance Integration Implementation Guide
EBS Material Reservation
Integration with Material Reservation allows Oracle CPQ sales users to use the material reservation functionality of EBS for simple products. Once an order is created, line items can be reserved using the Reserve action within an Oracle CPQ Transaction. Upon cancellation of an entire order or of one or more line items, the Relieve or Relieve Line actions can be performed to relieve the reservation done against the order or line items, respectively.
For more information refer to: CPQ-EBS Material Reservation Integration Implementation Guide
Administration
CPQ
CPQ-EBS integrations can be implemented on any 2015 R1 or later Oracle CPQ site that has the base Reference Application deployed. A combination of Attributes, Actions, Library Functions, Step Transitions, Formulas, Rules, and Data Tables must be created within Oracle CPQ to enable EBS integrations.
Detailed instructions for creating the necessary components manually on top of the base Reference Application can be found in the CPQ-EBS Integration white papers (see the section Related Topics).
E-Business Suite
Individual EBS applications must be on EBS Release 12 or later in order to integrate with CPQ. Additionally, several EBS web services must be running to enable integration. Enabling these web services requires an Internet Service Gateway (ISG) to be running on the EBS environment. See the CPQ-EBS Integration white papers (see the section Related Topics) for a complete list of necessary EBS web services.
Notes
Legacy customers that do not have the base Reference Application deployed can still integrate Oracle CPQ with EBS, but additional components must be created within CPQ.
Contact your Oracle CPQ application sales representative for more information.
Related Topics
This My Oracle Support page, focused on Oracle CPQ to Oracle EBS integrations, contains the following documents to assist with your CPQ-EBS integration implementation:
See Also
