Favorites Administration

Administration

Favorites allow company administrators or individual users to save common configurations and frequently selected parts for quick access when creating quotes. Refer to Favorite Products for an overview of favorites and user actions.

ClosedFavorites Administrators

Favorites Administrator can be restricted using Administrator Groups.

  • If Administrator Groups are enabled, access to all favorites is controlled by Favorite List privileges.
  • If Administrator Groups are not enabled, Full Access users with User Administrator privileges will be able access all shared favorite folders.

ClosedAdd / Edit a Company Folder

ClosedManaging Favorites

ClosedVerifying Favorites List Updates

ClosedCreate a "Copy to Favorites" Action Button in Commerce Watch Video  Video icon

ClosedCreate an "Add to Favorites" Action Button in Configuration Watch Video  Video icon

ClosedAdding the Favorites Link to the Header Watch Video  Video icon

Troubleshooting

In order to debug some Rules (such as a Recommendation Rule), the debugger requires you to have a "Favorite Item ID". If an invalid ID is entered, the following error occurs: 

Invalid favorite item id error message

ClosedCreating a Favorite Item ID

  1. Navigate to Favorites.

  2. Locate your desired Model or Part.
  3. In the Label column click the Model or Part link.
  4. Locate the "id = XXX" section of the URL.

    ocate the "id = XXX" section of the UR

  5. Copy and paste this number into the Debugger.

    The information from that Configuration will be loaded to test for the Rule you are debugging.

    • Ensure "Favorites" are enabled on the site where you are performing the debugging when locating your Favorite Item ID.
    • Sometimes in the URL, there will be 2 "id = " numbers. Use the first id; it should be 7 digits long.

Notes

Notes:

  • To view pricing methods that could impact the prices of favorite items, refer to Pricing Overview.
  • The update functionality represents the status graphically on the Favorites List. However, it is the user's prerogative to both delete items that are no longer available and reconfigure items that have been marked for reconfiguration from the Favorites List.
  • Favorites can only be reconfigured in the original user's language and currency preference. If the current user's language and currency settings are not the same, favorite reconfiguration is not allowed.

Tips and Considerations:

  • You can schedule Favorites List updates to run whenever you like; ideally, they should be run during your system's low usage times.

  • This topic defines the Favorite UI and Favorites administration for sites on Oracle CPQ 22B and later. If your site is on Oracle CPQ 22A or prior, refer to the Favorites List (Oracle CPQ 22A and Prior) topic.

Related Topics

Related Topics Link IconSee Also